How to prevent browser compatibility issues with SCORM content

Third-party cookies are placed into a user’s browser by a website hosted on a domain other than the one they’re currently visiting. Just like standard cookies, third-party cookies are used for multiple reasons (e.g., caching user settings and preferences, tracking information, etc.).

To distribute SCORM content through the TalentLMS CDN, you must configure your browser to accept third-party cookies. If your browser doesn’t (i.e., Safari) or you’ve already disabled third-party cookies from your settings, you have to enable them immediately for SCORM content to load properly.

Here’s how to enable third-party cookies in six popular browsers:

A. Mozilla Firefox

1. Click the menu symbol and choose Settings.
2. Go to the Privacy and Security tab.
3. In the Browser Privacy section, choose Custom and uncheck Cookies

B. Google Chrome

1. Click the menu symbol and choose Settings.
2. In the Privacy and security section, click Cookies and other site data.
3. Make sure you Allow all cookies. 

C. Internet Explorer

1. Click the gear symbol and choose Internet Options.
2. Go to the Privacy tab.
3. Click Advanced.
4. On the Advanced Privacy Settings dialog box, check Override automatic cookie handling.
5. On the First-party Cookies section, check Accept.
6. On the Third-party Cookies section, check Accept.
7. Check Always allow session cookies.
8. Click Ok.
9. Click Ok again and restart the browser.

D. Microsoft Edge

1. Click the menu symbol and choose Settings.
2. In the Advanced settings section, click View advanced settings.
3. From the Cookies drop-down list, choose Don’t block cookies.

E. Safari (Mac)

1. Click Safari and choose Preferences.
2. Go to the Privacy tab.
3. In the Cookies and website data section, uncheck Block all cookies.

F. Safari (iOS)

1. On your iPhone or iPad, click Settings.
2. On the left-hand panel, choose Safari.
3. In the Privacy & Security section, uncheck Block Cookies.

Note: In iOS and MacOS, also make sure that Prevent cross-site tracking is unchecked.